"We are committed to impartiality, fairness, and strict confidentiality in every testing process"

Integrity Pact Commitment ​

Impartiality and Confidentality

Personnel Certification Body

Global Transaksi Bersama Sejahtera

2025

 

We, PT Global Transaksi Bersama Sejahtera, affirm our commitment in conducting company operations as follows:

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1. We are committed to avoiding any conflict of interest that may affect the independence and objectivity of the certification process. We do not accept, either directly or indirectly, any form of pressure, bribery, or intervention from internal or external parties that may influence certification outcomes. Every certification decision is made independently based on objective evidence, without external influence or specific interests.

2. We guarantee that the entire certification process is conducted honestly, objectively, and in accordance with applicable standards and regulations. We uphold transparency and will always provide clear, accurate, and accountable information to all relevant parties. We ensure that all policies and operational procedures comply with the applicable laws and are open to evaluation and audits by the authorities.

3. We always comply with national and international regulations and standards applicable to the certification process. We ensure that all company policies and procedures align with legal provisions.

4. We implement a quality control system to ensure all processes run according to established standards. We are responsible for every decision made in the certification process and are prepared to be audited by the authorities if necessary. We will take firm action against any individual found to have violated these principles of integrity.

5. We do not involve auditors or personnel who have business relationships or personal interests with the certified party. We ensure that each certification decision is made independently, based on objective evidence, and without external influence. We continuously identify and ensure that any risks related to standards and impartiality are minimized. Any conflicts that arise will be investigated and resolved appropriately.

6. We are committed to maintaining the confidentiality of all information obtained during the certification process, including that of participants and exam results. Information will only be used for certification purposes and will not be misused or disclosed without official consent from the relevant parties. Any violation of confidentiality principles will be dealt with according to applicable provisions.

7. We are open to receiving input and complaints from third parties regarding potential or actual violations of impartiality, fairness, and confidentiality principles. Complaints can be submitted via the official email address with clear identity and complete information through the available Contact Us page.

8. We cooperate with training institutions that refer to the certification scheme program as the standard for training. The training outcomes or certificates issued by these institutions cannot be considered as proof of competence, do not guarantee passing the certification exam, and do not influence the certification exam results issued by LSP GTBS.

 

Jakarta, March 6, 2025

PT Global Transaksi Bersama Sejahtera

 

Nuraini Lubis

Managing Director

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